Portfolio Professionals Logo

Latest News

Legal case has succession planning lessons for SMSF members, advisers: legal expert

.

William Fettes, director at DBA Lawyers, said the case provides useful guidance on AFCA's role in handling death benefit complaints, the grounds for challenging its determinations, and AFCA’s limited role in appeal proceedings.

“It also has important lessons from a succession planning perspective that advisers should consider, particularly in situations where a member is in the midst of a relationship breakdown with no binding death benefit nomination in place,” he said.

 

The case involved the late Richard Lynn, who was a member of AustralianSuper at the time of his death.

Lynn was legally married to Ms Lynn at the time of his death in December 2021. However, the couple was estranged and had separated on 5 June 2020 with Family Court orders (by consent) already in place to progress a finalisation of their financial and property affairs. Lynn also had four adult daughters and two adult stepsons.

The deceased had made a non-binding death benefit nomination on 2 February 2018, setting out his wish that the super death benefits were to be paid to his six adult children.

Initially, the trustee of AustralianSuper decided to pay the death benefits to the deceased’s legal personal representative, but later reversed this decision, allocating 100 per cent of the benefits to his estranged spouse.

This led to one of the deceased’s daughters lodging a complaint with AFCA, which determined that the trustee's decision was not fair and reasonable and should be set aside and 50 per cent of the super death benefits should be paid to wife with the remaining 50 per cent to be paid to the six children in equal shares.

Fettes said the most recent case concerned Ms Lynn’s appeal against AFCA’s determination to overturn the decision of the AustralianSuper trustee.

“She argued that AFCA had misapplied relevant provisions of the Superannuation Industry (Supervision) Act 1993 (SISA) and the relevant trust deed by disregarding her status as a financial dependant and spouse,” he said.

“However, the court held that there was nothing in AFCA's reasons that disclosed any misconception on its part as to its statutory task, and it accorded the wife procedural fairness through the many opportunities extended to her to provide information and by the appropriate distribution of material to all relevant parties. Accordingly, the appeal was dismissed.”

AFCA’s original determination took into account a range of relevant factors, including the couple living apart, mutual domestic violence restraining orders, and ongoing divorce proceedings.

“These circumstances informed AFCA’s view that Ms Lynn had only a limited future expectation of financial support from the deceased,” Fettes said.

“AFCA noted that ‘the purpose of superannuation death benefits [is] to provide for those people who were financially reliant on the deceased member at or around the date of death and who might have expected continuing financial support ... but for the member’s death’.”

In this context, Fettes said, AFCA found that Ms Lynn’s financial dependency based on her expectation of ongoing financial support in relation to two joint mortgages and related property costs was limited in scope and duration.

The ruling said: “… receiving 50 per cent of the benefit was fair and reasonable as this represented the approximate expenses Ms Lynn would have had during the period of 18 months following the date of Mr Lynn's death. Eighteen months was the period of time during which the decision-maker considered it would be reasonable to assume that a property settlement and divorce would have been finalised had Mr Lynn not passed.”

“This outcome aligns with AFCA’s published approach to death benefit complaints which places significant weight on financial dependency, while also considering the likely duration of that dependency and balancing competing claims from other potential beneficiaries,” Fettes added.

While AFCA did not have jurisdiction to review decisions made by SMSF trustees regarding the payment of death benefits, he said, Lynn v AFCA still served as an important cautionary tale.

“It illustrates the kinds of disputes that can arise in public-offer funds and underscores the comparative advantages that SMSFs can offer in managing such risks through effective succession planning.”

“In large APRA-regulated public-offer funds, binding death benefit nominations can be difficult to implement effectively. These nominations typically lapse after three years unless renewed, and not all funds offer the ability to make binding nominations.”

Fettes added that, in contrast, with an appropriately drafted SMSF deed, SMSF members can make indefinite, non-lapsing BDBNs.

“Importantly, SMSFs provide greater control over who acts as trustee – or a director of a corporate trustee – in the event of a member’s death or loss of capacity, through the relevant constituent documents such as the terms of the SMSF deed and the constitution of the corporate trustee,” he said.

“While BDBNs direct the trustee to distribute death benefits in a particular way, it is the trustee who retains day-to-day control over the fund. Practically, this means that succession to trustee control is often the most critical element in SMSF succession planning.”

However, he said, this aspect is often overlooked, with control defaulting to the surviving individual trustee or director of the corporate trustee. Without proper planning, this could lead to outcomes inconsistent with the deceased member’s wishes.

“For example, if Mr Lynn had been a member of an SMSF and the sole director of its corporate trustee, he could have made a non-lapsing BDBN and structured control of the fund to pass to a trusted person, such as one or more of his daughters,” Fettes said.

“The case provides valuable guidance on AFCA’s role in superannuation death benefit complaints and the limited grounds on which its determinations can be challenged. It also underscores the importance of proactive planning around superannuation death benefits through instruments such as BDBNs and other succession planning measures, particularly in the context of complex or evolving family circumstances.”

 

 

Keeli Cambourne
May 27 2025
smsfadviser.com

Book an appointment today

Let us take care of your financial planning needs.

Staff Placeholder

Michael Campbell

Role Credentials

Michael Campbell

Michael Campbell is the founding Director of Portfolio Professionals. He is a CERTIFIED FINANCIAL PLANNER® professional with a wealth of experience, having commenced in the financial services industry in 1996.

Michael began his financial planning career with Colonial First State and then moved to Sunsuper. At Sunsuper Michael was responsible for establishing and building their financial planning arm. During Michael’s time at the helm the number of clients grew from one to many hundreds.

Michael then went to ING where he was the State Manager for Distribution. During his time with ING, Michael used his planning skills and managerial skills to help planners to improve their business.

Michael’s passion for planning and helping clients has driven him to form Portfolio Professionals. He strives to help clients empower themselves with strategies and advice that makes sense.

Michael Campbell

Michael Campbell

Senior Financial Adviser Dip. Fin Plan., BEd., BEcon., MBA (Accounting), CFP®, ASCPA

Michael Campbell

Michael Campbell is the founding Director of Portfolio Professionals. He is a CERTIFIED FINANCIAL PLANNER® professional with a wealth of experience, having commenced in the financial services industry in 1996.

Michael began his financial planning career with Colonial First State and then moved to Sunsuper. At Sunsuper Michael was responsible for establishing and building their financial planning arm. During Michael’s time at the helm the number of clients grew from one to many hundreds.

Michael then went to ING where he was the State Manager for Distribution. During his time with ING, Michael used his planning skills and managerial skills to help planners to improve their business.

Michael’s passion for planning and helping clients has driven him to form Portfolio Professionals. He strives to help clients empower themselves with strategies and advice that makes sense.

Patricia Kristjansson

Patricia Kristjansson

Senior Financial Adviser Dip. Fin Plan., BBus (Marketing), BEcon., Grad Dip Fin Mkts

Patricia Kristjansson

Tricia has been with the team since 2013.

She has held a number of roles within the Financial Planning industry over the past 28 years.

Tricia commenced her career with a large Insurance and Superannuation company before moving into a Financial Planning role with a large Queensland Financial Planning practice. Tricia enjoyed providing tailored financial plans aiming at helping her clients achieve their financial goals.

Tricia then moved into senior management roles where she performed specialised support within Funds Management and Marketing.

Tricia has qualifications to support her practical experience. She holds a Bachelor of Economics, a Bachelor of Business (Marketing), a Post Graduate Diploma in Financial Markets and a Diploma of Financial Planning.

Tricia enjoys helping clients to achieve their financial goals.

Kim Tran

Kim Tran

Senior Financial Adviser Dip. Fin Plan., B.Comm., GradDip (Inv & Fin), CFP®

Kim Tran

Kim joined Portfolio Professionals in 2023. Kim has been a financial adviser since 1999, starting her career with Lend Lease Financial Services, which eventually became NAB. She remained with them for 20 years.

Kim builds strong relationships with her clients, with many having started their planning journey with her over a decade ago. She enjoys providing comprehensive, holistic advice after realising the difference it can make in her client’s lives.

Kim’s goal is help clients make sound financial decisions today so that they can have the retirement they deserve in the future.

She is a Certified Financial Planner and has completed her Diploma of Financial Planning as well as a Bachelor of Commerce and a Graduate Diploma in Applied Finance and Investment.

Kim is a highly qualified and experienced financial planner who is passionate about helping her clients achieve their financial goals.

Holly Hudson

Holly Hudson

Client Services Coordinator

Holly Hudson

Holly has 3 years’ experience in Financial Services, Holly’s role is to assist our clients and the advice team in delivering high quality service that exceeds their expectations.

Holly is quite often the person our clients talk to first when they call, she prides herself on ensuring that they receive a great experience and have their questions answered.

Outside of work Holly is continuing her education through university studies and is very active in the community.

Ken Bunney

Ken Bunney

Private Client Adviser Bachelor of Business, Advanced Diploma of Financial Services (Financial Planning), Certified Financial Planner

Ken Bunney

Ken joined Portfolio Professionals / My Super Future in January 2022. Ken has been a financial adviser since 2004, starting his career with NAB Financial Planning, where he remained until 2021.

Ken builds strong relationships with his clients, with many having started their planning journey with him over a decade ago. Ken provides comprehensive, holistic advice, realising the difference it can make in his client’s lives.

Ken is a highly experienced financial adviser who is passionate about helping his clients make sound financial decisions today so they can enjoy the financial freedom they deserve in the future.

He is degree qualified (Bachelor of Business, Accounting major), with an Advanced Diploma of Financial Services, and is also a Certified Financial Planner (CFP).

Memberships

Financial Advice Association of Australia (FAAA)

Brett Matheson

Brett Matheson

Personal Risk Adviser Diploma of Financial Planning, Diploma of Management.

Brett Matheson

Brett has over 35 years’ experience within the financial services industry. His work experience is extensive and has included a variety of roles in the financial services industry. His customer service philosophy has never changed and remains simple; He will provide quality professional advice and will work with you to develop a strategy tailored to your business and personal needs and being there for you when it counts at claim time.

As a member of the Portfolio Professional, Brett has the knowledge and experience to assist you in determining the most effective protection solutions for you and your business.

Roger Abbott

Roger Abbott

Chief Executive Officer Diploma of Financial Services (Financial Planning), Margin Lending

Roger Abbott

With nearly 30 years of experience in the financial services industry, Roger has had the privilege of leading and managing large teams across major corporate environments. Over the years, Roger has developed a deep understanding of what clients truly value in a financial relationship, clarity, trust, and genuine connection.

At Portfolio Professionals, Roger now leads a boutique firm that brings us closer to our clients and their goals. Our environment is built on personal relationships and tailored advice, where clients consistently tell us they feel more confident and secure about their financial future.

Whether it’s through a single meeting or a partnership that spans decades, our team is committed to ensuring every client walks away feeling better off. We also collaborate with like-minded professionals in mortgage broking and estate planning to provide a seamless, full lifecycle financial experience

Lily Tabari

Lily Tabari

Paraplanning Operations Specialist Diploma of Financial Planning

Lily Tabari

With over 11 years of experience in the financial services industry, Lily has spent the past 6 years supporting financial planning teams across a range of roles. She works closely with advisers to ensure the smooth delivery of high-quality advice by preparing documentation, managing client workflows, and maintaining compliance standards.

Throughout her career, Lily has developed a strong understanding of the financial planning process and takes pride in delivering reliable and detail-oriented support that helps clients move confidently toward their financial goals.

Lily enjoys being part of a team that values client outcomes and is committed to making a positive impact in people’s lives.

Advice Warning

This website is intended to provide general information only and has been prepared by Portfolio Professionals ABN 28 138 147 896 (Authorised Representative No. 339850) without taking into account any particular person’s objectives, financial situation or needs. Investors should, before acting on this information, consider the appropriateness of this information having regard to their personal objectives, financial situation or needs. We recommend investors obtain financial advice specific to their situation before making any financial investment or insurance decision.

My Super Future Limited AFSL 411440 is located at 2/15 Mayneview Street, Milton QLD 4064.

Complaint Resolution

If you have any complaints about the service provided to you, you should take the following steps.

Contact us and tell us about your complaint.

If you adviser has not satisfactorily resolve your complaint within 3 days, please contact our Complaint Resolutions team at the following address:

Complaint Resolutions Manager
My Super Future Limited
PO Box 10478
BRISBANE ADELAIDE STREET QLD 4000

Please mark the envelope “Notice of Complaint”.

If your concerns haven’t been resolved to your satisfaction you can lodge a complaint with the Australian Financial Complaints Authority (AFCA):

Website: afca.org.au

Email: info@afca.org.au

Telephone: 1800 931 678 (free call)

In writing to: Australian Financial Complaints Authority, GPO Box 3, Melbourne, VIC, 3001

AFCA provides fair and independent financial services complaint resolution that’s free to consumers.

Time limits may apply to lodge a complaint with AFCA, so you should act promptly. You can check the AFCA website to find out if a time limit applies or when the time limit relevant to your circumstances expires.

Privacy

The privacy of your personal information is important to us at Portfolio Professionals Pty Ltd (Portfolio Professionals). We are required to comply with the Australian Privacy Principles. We will always seek to comply with the Australian Privacy Principles as well as other applicable laws affecting your personal information.

This privacy policy outlines our policy on how we manage your personal information. It also sets out generally what sort of personal information we hold, for what purposes and how we collect, hold, use and disclose that information.

Collecting Your Personal Information

Your personal information will be collected and held by Portfolio Professionals, who is an authorised representative of Godfrey Pembroke Limited trading, an Australian Financial Services Licensee, for the purposes of

You can let us know at any time if you no longer wish to receive direct marketing offers. Contact us on (07) 3871 1671. We will process your request as soon as practicable.

To enable your financial adviser to provide you with financial advice you request that is suitable for your investment objectives, financial situation and particular needs we need to obtain and hold personal information about you. This includes:

The personal information collected may include sensitive information such as health information and memberships of professional or trade associations.

If it is reasonable and practicable we will only collect your personal information from you. Generally your personal information will be collected when you meet with your adviser in person, provide your adviser with information over the telephone or with written material. We may need to collect personal information from third parties, such as your accountant.

We may receive personal information about you when we have taken no active steps to collect that information. We destroy all unsolicited personal information, unless the personal information is relevant to our purposes for collecting personal information.

How Your Personal Information is Held

Your personal information is generally held in client files or a computer database. Your personal information may also be held in a secure archiving facility.

We take reasonable steps to ensure that the personal information that we hold is protected from misuse and loss and from unauthorised access, modification and disclosure. Some of the measures that we have adopted are having facilities for the secure storage of personal information, having secure offices and access controls for our computer systems.

We will also take reasonable steps to destroy or permanently de-identify personal information that we no longer need for any purpose for which it may be used or disclosed under the Australian Privacy Principles.

Using and Disclosing Your Personal Information

Your personal information may be disclosed for purposes related to the provision of the financial advice you have requested. The types of service providers that may be provided with your personal information are:

In addition to the purposes of collection set out above, your personal information may also be used in connection with such purposes.

We will seek to ensure that your personal information is not used or disclosed for any purpose other than:

We may disclose your personal information to third parties who provide services to us, in which case we will seek to ensure that the personal information is held, used or disclosed consistently with the Australian Privacy Principles.

Organisations outside Australia

Currently, we do not share your information with organisations outside Australia.

We may store your information in the cloud or other types of networked or electronic storage. As electronic or networked storage can be accessed from various countries via an internet connection, it’s not always practicable to know in which country your information may be held. If your information is stored in this way, disclosures may occur in countries other than those listed. Overseas organisations may be required to disclose information we share with them under a foreign law. In those instances, we will not be responsible for that disclosure.

We will not send personal information to recipients outside of Australia unless:

Accessing your Personal Information

You can gain access to your personal information that we hold. This is subject to exceptions allowed by law such as where providing you with access would have an unreasonable impact upon the privacy of others. If we deny a request for access we will provide you with the reasons for this decision. To request access please contact us (see “Contacting Us and Privacy Issues” below).

Correcting Your Personal Information

We take reasonable steps to ensure that the personal information that we collect, use or disclose is accurate, complete and up-to-date. If you believe that any of the personal information that we hold is not accurate, complete or up-to-date please contact us (see “Contacting Us and Privacy Issues” below) and provide us with evidence that it is not accurate, complete and up-to-date.

If we agree that the personal information requires correcting we will take reasonable steps to do so. If we do not correct your personal information we will provide you with the reasons for not correcting your personal information. If you request that we associate with the information a statement claiming that the information is not accurate, complete and up-to-date we will take reasonable steps to comply with this request.

Contacting Us and Privacy Issues

You can obtain further information on request about the way in which we manage the personal information that we hold or you can raise any privacy issues with us, including a complaint about privacy, by contacting us using the details below. We are committed to resolving your complaint.

Michael Campbell

Financial Adviser

PO Box 1350 DC

TOOWONG QLD 4066

(07) 3871 1671

If you still feel your issue hasn’t been resolved to your satisfaction, then you can escalate your privacy concerns to AFCA or the Office of the Australian Information Commissioner.

The Australian Financial Complaints Authority (AFCA)

Website: afca.org.au

Email: info@afca.org.au

Telephone: 1800 931 678 (free call)

In writing to: Australian Financial Complaints Authority, GPO Box 3, Melbourne, VIC, 3001

AFCA provides fair and independent financial services complaint resolution that’s free to consumers.

Time limits may apply to lodge a complaint with AFCA, so you should act promptly. You can check the AFCA website to find out if a time limit applies or when the time limit relevant to your circumstances expires.

Office of the Australian Information Commissioner

Online: www.oaic.gov.au/privacy

Phone: 1300 363 992

Email: enquiries@oaic.gov.au

GPO Box 5218, Sydney NSW 2001, Australia